We get it, privacy is personal, especially when you’re nursing a heartbreak. That’s why we’re committed to protecting your information and being radically transparent about how we use it.
1. What We Collect (and Why)
We only collect what we need to give you a magical, personalized healing journey. That may include:
Basic Account Info: Name, email address, login credentials
App Usage Data: Progress through stages, actions completed, in-app preferences
Device Data: Info like device type, OS version, crash logs (to fix bugs and make improvements)
Subscription Info: If you go premium, payment processing is handled by [Google Play / Apple App Store]—we never see your full payment details.
We do not collect or store any sensitive personal data like medical records or exact geolocation. Ever.
2. How We Use Your Info
We use your info to:
Deliver app features and personalize your experience
Track your emotional progress (you beautiful, resilient soul)
Improve the app (bugs are not invited to the breakup party)
Communicate with you about updates, new features, or support requests
3. Sharing & Third Parties
We don’t sell your data. Period.
We only share it with third parties when necessary to:
Provide core app services (like analytics and cloud storage)
Process subscriptions and in-app purchases via trusted platforms
Comply with legal obligations (if, say, the wizard is subpoenaed)
Any third party we work with must meet strong data protection standards.
4. Your Rights (aka Your Privacy Superpowers)
Depending on your country, you may have the right to:
Access the data we hold about you
Correct inaccurate info
Delete your account and associated data
Object to or restrict how we use your info
Request data portability (you + your healing = your call)
To exercise these rights, contact us at support@heartbreakhollow.com. We got you.
5. How We Protect Your Data
We use encryption, secure servers, and access controls to protect your data. While no digital system is 100% bulletproof, we work hard to keep your heartbreak safe and sound.
6. Data Retention
We only keep your data as long as necessary to support your journey or as required by law. If you delete your account, we’ll purge your data from our active systems within 30 days.
7. Kids Under 16
Heartbreak is real at any age, but our app is not meant for children under 16. If you’re a parent and think your child’s using the app without your consent, let us know and we’ll take action.
8. International Users
Our servers may be located outside your country. By using the app, you consent to your info being transferred and processed wherever our heartbreak HQ is based.
9. Updates to This Policy
We may tweak this policy over time. If it’s a big change, we’ll let you know in-app or via email. The current version will always live here.
10. Questions? Just Ask
We want to be the least shady thing about your breakup. If anything here confuses you or you want to chat about your privacy, drop us a line: 📬 support@heartbreakhollow.com
We get it, privacy is personal, especially when you’re nursing a heartbreak. That’s why we’re committed to protecting your information and being radically transparent about how we use it.
1. What We Collect (and Why)
We only collect what we need to give you a magical, personalized healing journey. That may include:
Basic Account Info: Name, email address, login credentials
App Usage Data: Progress through stages, actions completed, in-app preferences
Device Data: Info like device type, OS version, crash logs (to fix bugs and make improvements)
Subscription Info: If you go premium, payment processing is handled by [Google Play / Apple App Store]—we never see your full payment details.
We do not collect or store any sensitive personal data like medical records or exact geolocation. Ever.
2. How We Use Your Info
We use your info to:
Deliver app features and personalize your experience
Track your emotional progress (you beautiful, resilient soul)
Improve the app (bugs are not invited to the breakup party)
Communicate with you about updates, new features, or support requests
3. Sharing & Third Parties
We don’t sell your data. Period.
We only share it with third parties when necessary to:
Provide core app services (like analytics and cloud storage)
Process subscriptions and in-app purchases via trusted platforms
Comply with legal obligations (if, say, the wizard is subpoenaed)
Any third party we work with must meet strong data protection standards.
4. Your Rights (aka Your Privacy Superpowers)
Depending on your country, you may have the right to:
Access the data we hold about you
Correct inaccurate info
Delete your account and associated data
Object to or restrict how we use your info
Request data portability (you + your healing = your call)
To exercise these rights, contact us at support@heartbreakhollow.com. We got you.
5. How We Protect Your Data
We use encryption, secure servers, and access controls to protect your data. While no digital system is 100% bulletproof, we work hard to keep your heartbreak safe and sound.
6. Data Retention
We only keep your data as long as necessary to support your journey or as required by law. If you delete your account, we’ll purge your data from our active systems within 30 days.
7. Kids Under 16
Heartbreak is real at any age, but our app is not meant for children under 16. If you’re a parent and think your child’s using the app without your consent, let us know and we’ll take action.
8. International Users
Our servers may be located outside your country. By using the app, you consent to your info being transferred and processed wherever our heartbreak HQ is based.
9. Updates to This Policy
We may tweak this policy over time. If it’s a big change, we’ll let you know in-app or via email. The current version will always live here.
10. Questions? Just Ask
We want to be the least shady thing about your breakup. If anything here confuses you or you want to chat about your privacy, drop us a line: 📬 support@heartbreakhollow.com